ERP Administrator cum IT Specialist

Job Summary
ERP Administrator cum IT Specialist will be responsible on Managing the existing ICBA ERP system (Microsoft Dynamic) and perform IT management functions – to ensure that all systems are performing well and running securely.
Job Responsibilities

ERP System Administration 
  • Ensure that the system is performing accurately and efficiently
  • Identify and correct and performance issues and errors
  • Generate reports and dashboard as needed for the management
  • Implement and maintain forms and views 
  • Implement and maintain business processes, rules and workflows
  • Implement and test all changes made to the application
  • Manage accounts, administrative and security roles and audit usage 
  • Maintain scheduled backups to ensure disaster recovery
  • Work with ERP vendor to implement upgrades

IT and Systems Management 
  • Manage and maintain the ICBA in-house computing environment including servers (Linux and Windows; MS Win Server, MS SQL, Exchange, AD etc.), networking (routers, firewall, switches, wifi), MS Windows workstations and laptops and telephony equipment
  • Maintain up to date IT asset inventory
  • Preserves assets by implementing disaster recovery, back-up procedures, information security and control structures.
  • Verifies applications results by conducting system audits of technologies implemented and proper IT Assets control.
  • Install new software and hardware 
  • Detect and fix network and computer faults
  • Monitor performance of the network, troubleshoot networking and computing issues 
  • Secure the network and systems by establishing and enforcing policies and then monitoring access and usage
  • Schedule and implement upgrades of server and networking software
  • Assist ICBA staff in completing their projects by ensuring the smooth operation of the ICBA networking and computing environment
  • Create operational reports and regular reports on the status of the network and the various computing equipment
  • Training staff on using systems and equipment
  • Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
  • Coordinating with vendors on Warranty renewal, SLA and  AMC on IT infrastructures in DATA centre. 
  • Coordinating with ISP Etisalat/DU to have run 24/7  UP in  Leased Line, Internet and Telephones.  
  • Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling as per the requirement.

Qualifications and Experience

Essential
  • Minimum qualifications of a Bachelor degree in Information and Technology, Computer Science or a relevant field.
  • Minimum 3 years of experience with Dynamics CRM.
  • Minimum 3 years of experience integrating Dynamics CRM with SharePoint, Active Directory, Outlook… etc.
  • At least 5 years relevant work experience, with emphasis on network support administration.
  • Proven practical experience in Microsoft Server, Exchange, Active Directory, backup and desktops/wifi/laptops etc.
  • Understanding of and experience in setting up and running secure networks and systems
  • Up-to-date certification from Microsoft and Cisco. Security certifications are a plus
  • Ethical hacking and security experience would be a plus

Skills
  • Excellent oral and written communication, interpersonal skills and demonstrated ability to work in a team within multi-disciplinary and multi-cultural environment.
  • Expert level on computing, problem solving, reporting skills, setting priorities and team building.
  • Flexible approach and willingness to assist staff and visitors of ICBA.
  • Excellent organization skills. 
  • Fluency in Arabic and English.

Applicants are kindly requested to send an updated cover letter and C.V combined in one PDF file along with two names as references to:Human Resources
ICBAP.O. Box 14660Dubai- UAEFax: +9714 3361149Email: hr@biosaline.org.ae
  
Post Date
30 June 2015
Status
Closed
Vacancy Type
Full-time
Closing Date
30 July 2015
Location
International Center for Biosaline Agriculture, Dubai, UAE
Report To
Director of Corporate Services Division
Job Number
ICBACSD-ITS-2015-003